Net Neutrality with Timothy Wu

On Saturday I attended a forum at the University of Chicago presented by The Triple Helix club. The speaker was Columbia Law Professor Timothy Wu, who works in the area of copyright and telecommunications policy, and is currently writing a book about the current state of affairs on the internet related to net neutrality. He spent most of the talk discussing aspects of his book, which basically covered the history of the common carrier; organizations like Western Union and Ma Bell. It was interesting to learn how closely the current debate follows these previous situations. I ask Professor Wu what his thoughts were on the perception that regulation limits innovation. He responded by referring to the fact that we can now plug any device into a phone jack (cheap telephone, modem, anything else) and be connected to the phone network. This was because of regulation and is pretty much why the internet even exists today.

Nobody uses Discover Card anymore

Upon quarterly review of my companies accounting, I have noticed that out of all higher dollar spending customers, nobody uses the Discover credit card to pay us. The last time a customer used Discover card was back in January 2007. And that was a $250 monthly recurring charge. That customer was the ONLY one paying with Discover card out of the XXXXX number of customers we have. In fact, even in the previous year (2006) that customer was still the only one paying by Discover card!

Luckily the cost of accepting discover card is virtually zero. They charge no ongoing fees for keeping an acount open (cough AMEX).

One of our other divisions has a large number of customers paying by Discover card. This division concentrates on services that are more targeted to smaller businesses and consumers in general. I would guess that either 1) Discover prefers to concentrate on consumer spending or 2) people in business dislike using Discover card.

getting screwed....again

More than 3 years ago I blogged about an awesome new practice that Caterpillar was instituting. It is somewhat complicated, so just read that post to understand more about what why this sucks.

This week, I received notices from Caterpillar via email. These notices basically said the following:

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Dear everyone who pays us money for things we buy from you,

We will now be screwing you in yet another new and exciting way. Some of the big wigs here decided we could fire some people and generally cut down on some of our administrative overhead (read: healthcare costs) by using some 3rd party accounts payable software. We also cut a deal with the postal service so they no longer have to deliver mail to our offices! From now on:

1) If you want sell us something, we will generate a PO and send it to you via email or fax. All electronic eliminates paperwork and the cost of processing the paper. You will actually probably appreciate this aspect.
2) (The best part) We won't accept your paper invoices anymore!!!!

To accomplish this, YOU must PAY a 3rd party for access to this software. You will pay them about 1% of your revenue passed through this system. So remember, like before, if we are your biggest customer (or only customer) you are basically screwed! You are now losing another 1% of your already low profit margins. (By the way, if you are one of our super large suppliers who we really depend on, please just work with us to use this system...the fee structure works in favor of larger companies.)

Also. EVERYONE THAT WE ARE SENDING THESE EMAILS TO IS STUPID! THOSE OF US THAT STILL WORK HERE ONLY WANT TO DO THE MINIMUM AMOUNT OF WORK! SO READ ALL OF THESE 15 EMAILS THAT WE ARE SENDING AND PRINT THEM ALL OUT AND DON'T LOSE THEM!!!!1111oneoneone YOU KNOW WE WILL TAKE OUR SWEET TIME FIXING YOUR PROBLEM IF YOU MAKE A MISTAKE.

Again, please note: This is how it is going to be from now on. We can do this because we are a huge giant company, we don't care about the people we do business with, and everyone else is doing it so we figured we should jump on board.

For those of you that only have very small contracts with us, this will probably be of benefit to you, as you will get your payments even faster. However, those of you that do a large percentage of your business with Caterpillar, you will be screwed in a new and exciting way.

-Sincerely
-The lamers at Caterpillar

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Reason #2370492 why big business sucks.

New Radiohead album for $1

I just downloaded the new Radiohead album "In Rainbows." A few days ago i "pre-ordered" it, and then today they sent me a link to download it. The best part about this process, was I paid $1 USD for it. (.01+.45GBP). I could have paid $10 or $100 or $1000 or whatever I wanted to pay. I tried to pay 0, but I couldn't seem to get that to work.

As ARS Technica points out...this is the future of music and entertainment. Give stuff away and people will pay for stuff they really want. Radiohead's goal was to get people to buy their $80 "disc box" which included the In Rainbows album, a 2nd disc with additional material, 2 LPs and a bunch of assorted artwork and other crap. Radiohead claims "the free-download experiment is working out very well so far, driving an 11-fold traffic boost to the band's Web site and converting plenty of those hits into sales of premium boxed sets for £40 a pop." That assumes everyone paid .01GPB! I assume that a good amount of people paid $10 or $15 or more for the album.

Anyway...not that I like Radiohead all that much, but I wanted to be a part of the experiment.

Google maps updates street views for Chicago

Google maps just updated its Street View system for the Chicago downtown area. So of course the first thing everyone at the office did was look to see if anyone got 'caught on film.' Turns out, one of my co-works was spotted riding his bike to work early on a weekday morning. I, on the other hand, do not appear (at least not that I found). My bicycle, though, was parked in front of my office building.